Why are your products cheaper? Are they of poor quality?

Our goal is to provide customers with quality products that they need. We sell directly to users, without platform (such as Amazon) fees, so we can offer lower prices for the same product. We offer several of the best products of the same type for users to choose from. We will also enrich our product portfolio based on market demand. We are responsible and trustworthy. If you have any ideas, please send an email to support@xeproduct.com.

Is it trustworthy to buy products on your website?

We are an online electronics retailer that sells high-quality products directly (shorter intermediate processes, lower prices). We deserve your trust and hope that you can choose satisfactory products.
Choose products on the website and pay online. After payment, it takes us 1 to 2 business days to process and ship. Depending on the delivery address you specify, it usually takes 3 to 7 business days to receive the goods.
We provide secure payment methods, 30-day refunds, free shipping over a certain amount and other services.
 

How to choose a Bluetooth headset?

We provide true wireless headsets. Use the latest Bluetooth technology V5.4 or V5.3 version.
There are many styles of Bluetooth earbuds，mainly based on the usage scenario and your own preferences.
In-ear Bluetooth earbuds are suitable for daily use, provide better sound quality, and have active noise reduction function. Very cost-effective.
Hanging earphones are suitable for daily use and sports wear, provide better sound quality, and have active noise reduction function. Stylish and stable.
Open-ear headphones, long-term wear, will not cause ear discomfort. While listening to music, you can also perceive the surrounding environment, which is safer. Suitable for wearing during exercise. The sound quality is not as good as in-ear type, and there is no noise reduction function.

When will my order ship?

Orders are usually processed and shipped within 3 working days of purchase.

How do I track my package?

We will send you a tracking number when your order ships. Simply visit the carrier's website and enter the tracking number to see the shipping status of your package.

What methods of payment do you accept?

We currently accept Paypal as payment method.
 

What is the 30-day refund policy?

For more details, please refer to the refund policy.

What is your product warranty policy?

For details, please refer to the Warranty for Quality-Related Issues section of our refund policy.